What to expect

A clear, streamlined booking process

1) Share your details

Vehicle year/make/model, symptoms, and your preferred day/time.

2) We confirm the plan

We’ll reply to confirm the appointment, estimate time needed, and any prep steps.

3) Drop off & get updates

We’ll inspect, communicate findings, and proceed only with your approval.

Customer speaking with a mechanic at an auto repair shop reception

Booking FAQs

Quick answers to common questions about scheduling, drop-off, and approvals.

Do you service only Japanese brands?

Yes—Nippon Auto Specialists focuses exclusively on Toyota, Honda, Nissan, Subaru, Mazda, and Lexus.

How soon will my appointment be confirmed?

We typically confirm within 1 business day. For same-day needs, please call.

Can I request a specific time?

Absolutely. Share your preferred day/time in the form and we’ll confirm the closest available slot.

Do you provide estimates before work begins?

Yes. We’ll review findings and provide an estimate—repairs proceed only after your approval.

Do you use OEM parts?

Whenever possible, we use genuine OEM parts to protect reliability and long-term performance.

What should I bring to my appointment?

Bring your keys, any service records you have, and a short note of symptoms (when it happens, noises, warning lights).